How to find broken links on your Shopify store (free)
· 4 min read · Team BugRadar
Broken links are quiet: nothing in your Shopify admin tells you a shopper just hit a dead end. Of the 800+ stores BugRadar has checked, about 1 in 15 had at least one. These four checks cost nothing.
1. Click through your menus
In your Shopify admin, open Content > Menus, then click every item of every menu on your live store. Menus are where most broken links sit, because collections get renamed and sales end while their menu items stay.
2. Check the rest of the homepage
Click the announcement bar, every banner and "Shop now" button, and the social icons in the footer. These links are typed into theme settings by hand, so Shopify can't keep them up to date when an address changes.
3. Look in Google Search Console
If your store is connected to Google Search Console, open Indexing > Pages and look for the reason "Not found (404)". It lists addresses Google tried that no longer exist. Fix the links pointing to them, or redirect old addresses that still get visits: Content > Menus > View URL Redirects > Create URL redirect.
4. Do it all again in a mobile browser
Many themes show a different menu layout on small screens, and a link can be broken in one and fine in the other. Most of your shoppers are probably on mobile, so check there too.
Or let a robot do it every day
Links break again whenever menus, sales or themes change. BugRadar does these checks for you every day in desktop and mobile browsers. The Free plan covers your menus; Pro adds the announcement bar, homepage sections and footer icons, with a 14-day free trial.
- Why Shopify menu links break, and how to catch them before shoppers do
- The footer bug that sends shoppers to "Page not found" instead of Instagram
- When a missing product shows your homepage: Shopify soft 404s
- Your refund or shipping policy link opens "Page not found": the fix
- Links like /root_url or "javascript void(0)" in your Shopify theme
- What to check after you publish a new Shopify theme
- How to check your Shopify store on mobile (the 5 things that break)